Privacy Policy

Humble Beginnings Counseling, LLC

Effective date: January 21, 2026

This Privacy Policy explains how Humble Beginnings Counseling, LLC ("Humble Beginnings," "we," "us," or "our") collects, uses, and shares information when you visit our website, contact us, or interact with our online content (collectively, the "Website").

This Privacy Policy applies to information collected through the Website. It does not replace or modify the privacy practices that apply to clinical services. If you become (or are) a client, our Notice of Privacy Practices ("NPP") and applicable law govern how we use and disclose PHI in connection with treatment, payment, and health care operations.

Please do not submit sensitive clinical information through general Website contact forms or email. If you need to share clinical information, we will direct you to a secure method (for example, a client portal). If you are in crisis or need immediate help, call 911 or go to your nearest emergency room.

The information we collect depends on how you interact with the Website. We may collect the following categories:

· Contact information, such as your name, email address, phone number, and the contents of messages you send us.

· Scheduling or inquiry information, such as preferred appointment times, service interests, and general intake details you choose to share.

· Payment-related information, if you use a payment feature connected to the Website (processed by our payment processor; we do not store full card numbers).

· Device and log information, such as IP address, browser type, device type, operating system, date/time stamps, and pages viewed.

· Approximate location information inferred from IP address (city/state level).

· Usage data, such as how you navigate the Website and which links you click.

We (and service providers acting on our behalf) may use cookies, pixels, and similar technologies to operate the Website, understand usage, and improve performance. See the "Cookies and analytics" section below for details.

We use information collected through the Website for the following purposes:

· To respond to your inquiries and communicate with you.

· To provide requested information about our services, availability, and administrative processes.

· To operate, maintain, and improve the Website and user experience.

· To protect the security and integrity of the Website, prevent fraud, and troubleshoot issues.

· To comply with legal obligations and enforce our policies.

We may share information in the following circumstances:

· Service providers. We may share information with vendors who help us operate the Website (for example, website hosting, analytics, forms, or email delivery). They are permitted to use the information only to perform services for us.

· Professional advisors. We may share information with our attorneys, accountants, or consultants when necessary for professional services.

· Legal and safety. We may disclose information if required by law, subpoena, court order, or governmental request, or when we believe disclosure is necessary to protect rights, safety, or investigate fraud.

· Business transfers. If we are involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

We do not sell your personal information for money.

Your browser may allow you to control cookies through settings. You can typically delete cookies or set your browser to refuse some or all cookies. If you block cookies, some Website features may not function properly.

If we use analytics tools (such as visitor statistics) they are intended to help us understand Website traffic and improve the Website. Where available, we configure these tools to minimize the collection of identifying information.

The Website may contain links to third-party sites or services. Your use of those sites is subject to their privacy policies, not ours. We are not responsible for the content or privacy practices of third parties.

If we use a third-party platform to provide secure messaging, forms, scheduling, billing, or telehealth (for example, SimplePractice), that platform may collect and process information under its own privacy policy and under agreements with us. When you use a client portal or telehealth platform, please review the privacy policy and terms provided within that platform.

We retain Website-related information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

We use reasonable administrative, technical, and physical safeguards designed to protect information collected through the Website. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

· Opt out of marketing emails. If we send you non-clinical marketing emails, you may opt out using the unsubscribe link (where provided) or by contacting us.

· Cookie controls. You can manage cookies through your browser settings as described above.

· Access and correction. You may request access to or correction of information you have provided to us through the Website by contacting us using the information below.

The Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Website. If you believe a child has provided personal information through the Website, contact us and we will take reasonable steps to delete it.

We may update this Privacy Policy from time to time. We will post the updated version on the Website and update the effective date above. Your continued use of the Website after changes become effective indicates your acceptance of the updated policy.

If you have questions about this Privacy Policy or our Website privacy practices, contact:

Humble Beginnings Counseling, LLC
5006 Lenker St., Suite 102
Mechanicsburg, PA 17050
Phone: 717-745-7484